In the four-step communication process, which action is performed by the receiver to complete the cycle?

• A. Formulates the message
• B. Hears or sees the message
• C. Decodes or interprets the message
• D. Provides feedback

Answer: (D)

The action that completes the cycle for the receiver is providing feedback. After the message is received (heard or seen) and decoded or interpreted, the receiver sends back a response—verbal or nonverbal—that shows whether the message was understood and what impact it had. This feedback closes the loop, letting the sender know if the message was effective and what to adjust next. Examples include a nod, a question for clarification, or a reply. Formulating the message happens before reception, and hearing/seeing or decoding are parts of the receiving process, not the act that finishes the cycle.